FAQs

For Customers

Who can sign up for QuickaPay?

To sign up for QuickaPay you must be at least 18 years of age and be an Australian citizen or permanent resident. This is verified during the signup process.

How much does this cost me?

QuickaPay does not charge you any fees for paying an invoice over 10 weeks, in 6 fortnightly instalments. A fee is paid by your supplier issuing the invoice and you will never receive a surcharge from us.

How do QuickaPay instalment plans work?

QuickaPay instalment plans let you split your invoice payment over 10 weeks, in 6 fortnightly instalments. For example, on an invoice of $1,200, you would pay $200 today, and then $200 each fortnight until the total is paid back in full.

How long does the sign up process take?

Signing up to QuickaPay is a one time process and takes less than 2 minutes to complete. You can do so on any device by entering a few personal details, linking your nominated bank account and that's it!

What's your approval process like?

Our approval process is instant. Our system will automatically verify your details and approve you based on your ability to repay the invoice via instalments using our own credit decision engine.

Do you run credit checks?


No. QuickaPay does not run a credit check  during the sign up process, so your credit score will not be impacted just by signing up. We instead assess your affordability to repay based on recent bank transactions, giving a fairer perspective on your ability to make payments.

What happens if i don't get approved?

In the event that you are not approved to pay via instalments you will be prompted to pay the invoice in full through credit or debit card or via bank transfer. We do have an 85% approval rating so as long as you have consistent income and can afford the repayments you most likely will be approved.

What happens if I miss an instalment payment?

In the event you miss an instalment payment, there is a minimum late fee charge of $10.00 capped at a maximum of 25% of the total invoice value. For example, if you miss a $250 instalment payment, you will be charged $262.50 ($250 + $12.50 late fee) the following week capped at a maximum of 25% of the amount owing. We are not in the business of making money off of late payments so if you are going to miss a payment contact us and we will work with you to get back on track.

Why do I need to link my bank for QuickaPay?

We require all customers who want to pay via instalments to link their nominated account securely using Basiq which gives us a one-time view access to recent transactions. This helps verify that you are the account owner, and assess your ability to repay the instalments without the need to run a credit check.